There were many, random/systematic errors and glitches that led to undue behaviours which in turn aggravated the customer behaviour.

For the application to accomplish what it does, your customers and business need to have a reliable signal and quality internet access.

Some industry possessors like to micromanage. Depending on a discreet queue management system does not match their psychology.

The spread of COVID-19 infections will increase in this time of the pandemic.